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We have all heard of post traumatic stress disorder, road rage, and clinical depression. What most people haven’t heard of is closer than you think, and something that potentially has effected or will affect us within the week’s end? No, it is not World War 3 or WMDs it’s cause and cure are much closer to home.

It is called Computer Stress Syndrome (CSS)…

It is well known in the IT support industry, and most of the time techies are fighting off angry customers wielding mice, and other reachable objects. This is mainly due to computer hardware or software failure, commonly known as either Bill Gates, or Microsoft. Other known technical problems include:

• Telstra tech support;
• Optus sales;
• Dell hardware replacements and;
• Apple iTunes.

Although these problems are few and far between, there are many solutions that can be an easy fix, or a long winded problem resulting in more CSS. I decided to tackle these problems to shine a light on the industry knowledge of IT support. These have been handed down from generation to generation, from techie to techie from Mr. Gates to no one.

I would like to say that I am very solution orientated, so in order to find a fix, we must first ask the questions. What are some problems we have all faced?

• The computer is taking a long time to load;
• The website is taking a long time to load;
• The printer doesn’t print;
• THE PRINTER DOESN’T PRINT!!!
• My inbox is full of spam;
• The CD, or these days the DVD player isn’t loading the DVD;
• I deleted a file accidently;
• Word crashed and I lost my assignment, and the list goes on…

So this is what we have all been waiting for… What are the solutions?

1. TURN THE COMPUTER OFF AND ON AGAIN – This solves 99% of all problems…
2. Buy a new keyboard, because the one you have has recently been smashed to bits.
3. The mouse is still working, but someone has put tape over the laser.
4. Go for a walk!! (Simple yet effective)
5. Stop drinking so much coffee
6. Upgrade your internet connection, Dialup isn’t fast enough anymore.
7. Buy a new computer, or format and reinstall the one you are currently using. And the final solution is…
8. RELAX, it is a machine that uses 1’s and 0’s, it doesn’t hate you, or have a vendetta. Most computer problems are user based. Take a break, relax, and come back when you have calmed down, then and only then, try and search for a solution using the world’s largest database… The internet.

Following an antitrust dispute, Microsoft’s Internet Explorer (I.E) has lost market share in major E.U. countries. Microsoft has started a Choice Screen to over 200 million new and old computers, in the form of a Microsoft update, where you can choose which browser to download and use.

Since the update, it has been reported that Internet Explorer’s market share has dropped 1% in Britain, 1.3% in Italy and 2.5% in France. This drop in IE market share on the other hand has increased the downloads of other browsers. A Mozilla spokesperson stated

We have significant growth in the number of new Firefox users as a result of the Ballot Choice screen. We expect these numbers to increase as the Ballot Choice screen fully rolls out across all countries.

Opera has reported its downloads have doubled in a month across Europe, and tripled in Italy, Spain and Poland. Although some of the user increases can be related to the release of Opera 10.5. this choice screen by Microsoft can be linked to a significant climb in numbers.

This update is also increasing the visibility of smaller browsers such as Avant, Maxthon and Flock. However, even with this increase, the smaller companies aren’t satisfied. Representatives from these firms registered a petition that protests that their browsers are only viewable when scrolled left in the browser Choice Screen.

The petition stated,

It is clear that the final Choice Screen design leaves the vast majority of users unaware that there are more than five browsers to choose from. This is inconsistent with the EU Commission’s stated goal for the Choice Screen—to provide European consumers with information on the 12 most widely used Web browsers and to allow users to easily download and install one or more of these Web browsers.

Although this is a small step forward for the little man, it is still a long journey out of the shadow of the Software Giant.

Time magazine recently announced the top 50 websites for 2009. The criteria to be on this list are ones which will make your online life more efficient - or just more fun.

First place went to photo-sharing giant, Flickr, who increased its popularity over the years by introducing collaborative tagging. Twitter managed to go up to 6th position while Skype landed right behind them at 7th position. Whereas giants such as Google and YouTube came 11th and 12th. Although Facebook has the largest user base than rival Twitter it ranked 31st.

When you have time check out the below top 50 websites.

1. Flickr
2. California Coastline
3. Delicious
4. Metafilter
5. Popurls
6. Twitter
7. Skype
8. Boing Boing
9. Academic Earth
10. OpenTable
11. Google
12. YouTube
13. Wolfram Alpha
14. Hulu
15. Vimeo
16. For a TV
17. Craiglook
18. Shop Goodwill
19. Amazon
20. Kayak
21. Netflix
22. Etsy
23. PropertyShark.com
24. Redfin
25. Wikipedia
26. Internet Archive
27. Kiva
28. ConsumerSearch
29. Metacritic
30. Pollster
31. Facebook
32. Pandora/Last.fm
33. Musicovery
34. Spotify
35. Supercook
36. Yelp
37. Visuwords
38. CouchSurfing
39. NameVoyager
40. Mint
41. TripIt
42. Aardvark
43. Drop.io
44. Issuu
45. Photosynth
46. OMGPOP
47. WorldWideTelescope
48. Fonolo
49. Get High Now
50. Know Your Meme

Back in the old days, executives relied on newspapers and information traded among each others for the latest information. As internet boomed and grew, executives are heading online to find the most up to date information. Why? Because its fast, cost efficient and less time consuming.

As shown in the table below, a research conducted by Forbes Insight and Google, found that the internet has become the most valuable information resources for executives, followed by at work contracts, personal network. Newspaper and magazine dropped to the bottom.

Search Engines is rated the most popular tool for executives to locate its information, followed by blogs and social networking sites.

Source: eMarketer

Intel Corp and Yahoo are working extremely hard on merging probably the two biggest forms of media in the 21st century - Television and the Internet. These companies are not the first to try this, nor will be the last, but they have the time, money and resources to be able to have the best attempt at this so far.

They are considering using the current ideas of ‘Widget’ technology that has been incorporated on many desktops across all platforms over the last few years. By enabling a sidebar scrolling along the bottom of the television screen, it could be possible you are watching your favourite show, but at the same time check your email on a sidebar, or download the latest stock quotes.

It’s not as easy as it sounds, the Wall Street Journal states:

But they face stiff competition, and the need to rally Internet, software and consumer-electronics companies behind their plan. Intel said it has received support from some big players, including cable giant Comcast Corp., Walt Disney Co.’s ABC unit and hardware makers Sony Corp., Toshiba Corp., Samsung Electronics Co. and Motorola Inc.

If Yahoo and Intel can make this technology accessible and affordable to consumers and get the backing it needs from the electronic industry - I believe the uptake of this technology will prove to be a very successful merging of Television and the Internet.